Do
I need any Programming or server set up on my end?

•
Not at all. All you need to do is copy and paste the html in
your webpage(s) as explained below.
How
to sign up with NeoMessenger?
•
Go
to Sign Up page and provide correct information about yourself.
Submit the form. Please make sure that your email address, URL
and other information about your site are correct, many of our
programs rely on them.
How
to insert NeoMessenger Code in my web page?
•
Inserting your lines of code is fairly simple.
When you login to your account, go to "TOOLS" > "GET HTML"
button. On the next page, you will get simple lines of code
(It is advised that you save this page for future reference)
that you can copy and paste in your page(s) as follows:
Front Page (or
any other html editor):
These
guidelines are meant for novice users only. If you are an advanced
user, you may like to follow your common sense.
-
Open
Front Page (Or your html editor)
-
Open
your web page.
-
Identify
the spot, where you would like to put a link and/or logo
for your Messenger service.
-
Type
"NeoMessenger" there.
-
Save
the document and exit.
-
Open
Notepad (Or any other text editor)
-
Click
on File > Open.
-
Select
file type "All Files"
-
Select
the same webpage and open it.
-
Search
for "NeoMessenger"
-
Replace
it with the html code given by us.
-
Make
sure that the lines of code stay as they are. If they are
broken, the script may not work correctly.
-
Save
the document as htm/html file (Not txt file).
If
you find any difficulty please contact us without any hesitation.
We will be happy to do it for you!
How
to add NeoMessenger Code in a Framed Page?
•
A framed page is basically a main page (say main.htm) made up
of two or more different pages (e. g. frame1.htm and frame2.htm).
You can add the code in the html of any of these frame1.htm
or frame2.htm pages.
How
to customize NeoMessenger for my needs.
•
Log in to your account, click "TOOLS" button, over there you
will find lots of ways and help to customize it your way.
How
do I pay? How much does it cost?
•
You can pay by your credit card online. To make a payment, you
should log in to your account and click on "Payment".
•
For pricing please check our PRICING page.
What
are the advantages of Hosted solution provided by NeoMessenger?
•
NeoMessenger Premium is remotely
hosted (on our server). The application engine runs on our server
while the front-end is designed to work on your web site with
your look and customization. You can get started in minutes,
just sign up and insert the HTML code into your web site. It
is a good solution for up 10,000 members. It is fully customizable,
you can show your own banners, give it a color scheme of your
own choice, set your look and feel.
•
With NeoMessenger Hosted, the application engine and your user
database reside on your server. NeoMessenger Hosted is 100%
customized and tailored according to your needs.
- All the programs and database reside on your server.
- Your existing registration process is integrated with your
IM service.
- Your existing database is also integrated with your existing
service.
- Existing users need not re-register for new messenger service;
Their existing logins and passwords will be valid.
- It can be integrated within your application.
- The look and feel is as per your requirements.
- You can run your own banners and start your own channels (news,
shopping, entertainment, stock etc.) .
What
is "pop up my messenger service in new window"? How can I use
to get more traffic?
•
If you turn this feature
on, then your Instant Messenger screen will pop up in a new
window whenever your visitors load your webpage. This increases
the sign up rate tremendously.
•
It is advised that you turn this feature on initially, so that
all of your regular visitors know about it.
•
You can turn off this feature anytime.
I
have lost my password, what should I do?
•
Please click here.
I
have lost my html, what should I do?
•
Please log in to your account, click "TOOLS" > "HTML".
Can
I put your html on all pages of my web site?
•
Yes! The more the pages have the code, the better the visibility
it has.
I
run many web sites, can I sign up for more than one account?
•
Yes! Please feel free to get as many accounts as you need.
What
about the database of my users? Is it hosted on your server
or my server?
•
NeoMessenger Premium gives you access to your user database.
You should login to your account to access it.