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Signing up:
 Do
I need any Programming or Server set up on my end?
How
to sign up with NeoMessenger?
How
to insert NeoMessenger Code in to my web page?
How
to add NeoMessenger Code in a Framed Page?
How
to customize NeoMessenger for my needs?
Pricing:
How do I pay? How much does it cost?
What is the difference between NeoMessenger Premium
and NeoMessenger Hosted?
Getting more traffic:
What
is "pop up my messenger service in new window"? How can I use it
to get more traffic?
Other Support:
I
have lost my password, what should I do ?
I
have lost my html, what should I do?
Can
I put your html on all pages of my web site?
I
run many web sites, can I sign up for more than one account?
What
about the database of my users? Is it hosted on your server or my
server?
Do
I need any Programming or server set up on my end?
Not
at all. All you need to do is copy and paste the html in your webpage(s)
as explained below.
How
to sign up with NeoMessenger?
Go
to Sign Up page and provide correct information about yourself. Submit
the form. Please make sure that your email address, URL and other
information about your site are correct, many of our programs rely
on them.
How
to insert NeoMessenger Code in my web page?
Inserting
your lines of code is fairly simple.
When you login to your account, go to "TOOLS" > "GET HTML" button.
On the next page, you will get simple lines of code (It is advised
that you save this page for future reference) that you can copy
and paste in your page(s) as follows:
Front Page (or any
other html editor):
These
guidelines are meant for novice users only. If you are an advanced
user, you may like to follow your common sense.
- Open Front Page (Or
your html editor)
- Open your web page.
- Identify the spot,
where you would like to put a link and/or logo for your Messenger
service.
- Type "NeoMessenger"
there.
- Save the document and
exit.
- Open Notepad (Or any
other text editor)
- Click on File >
Open.
- Select file type "All
Files"
- Select the same webpage
and open it.
- Search for "NeoMessenger"
- Replace it with the
html code given by us.
- Make sure that the
lines of code stay as they are. If they are broken, the script
may not work correctly.
- Save the document as
htm/html file (Not txt file).
If you
find any difficulty please contact us without any hesitation. We
will be happy to do it for you!
How
to add NeoMessenger Code in a Framed Page?
A framed
page is basically a main page (say main.htm) made up of two or more
different pages (e. g. frame1.htm and frame2.htm). You can add the
code in the html of any of these frame1.htm or frame2.htm pages.
How
to customize NeoMessenger for my needs.
Log in to your account,
click "TOOLS" button, over there you will find lots of ways and
help to customize it your way.
How
do I pay? How much does it cost?
You can pay by your
credit card online. To make a payment, you should log in to your
account and click on "Payment".
- For pricing please
check our PRICING page.
What
are the advantages of Hosted solution provided by NeoMessenger?
NeoMessenger
Premium is remotely hosted (on our server). The application engine
runs on our server while the front-end is designed to work on your
web site with your look and customization. You can get started in
minutes, just sign up and insert the HTML code into your web site.
It is a good solution for up 10,000 members. It is fully customizable,
you can show your own banners, give it a color scheme of your own
choice, set your look and feel.
•
With NeoMessenger Hosted, the application engine and your user database
reside on your server. NeoMessenger Hosted is 100% customized and
tailored according to your needs.
- All the programs and database reside on your server.
- Your existing registration process is integrated with your IM
service.
- Your existing database is also integrated with your existing service.
- Existing users need not re-register for new messenger service;
Their existing logins and passwords will be valid.
- It can be integrated within your application.
- The look and feel is as per your requirements.
- You can run your own banners and start your own channels (news,
shopping, entertainment, stock etc.) .
What
is "pop up my messenger service in new window"? How can I use to
get more traffic?
If you turn this feature
on, then your Instant Messenger screen will pop up in a new window
whenever your visitors load your webpage. This increases the sign
up rate tremendously.
•
It is advised that you turn this feature on initially, so
that all of your regular visitors know about it.
•
You can turn off this feature anytime.
I
have lost my password, what should I do?
Please click here.
I
have lost my html, what should I do?
Please log in
to your account, click "TOOLS" > "HTML".
Can
I put your html on all pages of my web site?
Yes! The more
the pages have the code, the better the visibility it has.
I
run many web sites, can I sign up for more than one account? Yes!
Please feel free to get as many accounts as you need.
What
about the database of my users? Is it hosted on your server or my
server?
NeoMessenger Premium gives you access to your user database. You should
login to your account to access it.
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